Close 10-20% More Deals

On average, through our long-form interview process Kaptify can re-open at least 25 out of every 100 closed lost deals, and with the data we uncover you can close at least 10 to 20 of them.

For every 100 deals you lose...

We can help you win back at least 10 of them. When people tell you why they didn't buy your product it's almost always only a small fraction of the full story. As a 3rd party we can have a much more in-depth conversation with them uncover the real reasons they decided not to buy. This process will help you close at least 10% more deals per year.

We interview all of your closed lost deals

We try to interview all of your closed-lost deals to find out precisely why they decided not to purchase your product

Step 1

A 30 Minute Conversation

The insights you need on why someone didn't purchase can only be uncovered through a long-form conversation. The information they share with the salesperson about their decision not to purchase is almost always only part of the story, or oftentimes just wrong.

We learn crucial new things the sales person didn't know

In a feedback conversation, people are much more open and willing to share their true feelings about your product.

Step 2

New Vital Information is Uncovered

As a 3rd part we can engage the buyer in an unbiased conversation about the actual reasons they decided not to purchase your product. This information is highly valuable and almost always different from what the sales person was told about their decision.

Step 3

We send reports with our findings

Each buyer that has the potential to be a winback deal is delivered back to you in a format that is easy to consume, easy to understand and shareable with your key stake holders. Each of our reports identifies the key steps needed to win the account, as well as a full accounting of why the deal was actually lost in the first place.

We re-open around 25% of your closed-lost deals

With the information you were previously missing, you can now engage them by meeting their actual needs more directly.

Step 4

You re-open previously lost deals

With new information in hand, you can reach back out to the potential buyer and re-engage them in a conversation about your product. The data from our report provides the crucial through-line to get them re-engaged with you.

With new information in hand, you start closing more deals

With our reports, you should be able to close at least
10-20% more deals per year.

Step 5

You close new deals

With the key information from our report you can engage with the buyer on the issues they care most about. By understanding and then meeting their needs with precision, you'll get them re-interested in your product maximize the odds turning them into a customer.

Talk to Us

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How it Works

For Sales Teams