Kaptify - Win/Loss and Churn Analysis

8-10x ROI

Kaptify delivers returns by helping you recover lost revenue through our specialized Winback process.

Our team conducts interviews with 100 of your previously closed or lost deals. On average, we successfully re-open around 35 of them.
High conversion from re-opened deals
‍Of those 35 re-opened opportunities, your sales team can expect to close 15–20 deals, armed with fresh insights and data from our interviews.
Clear, measurable ROI
To estimate your potential return, simply plug in your Average Contract Value (ACV), and then subtract the cost of our interviews ($199 per interview).

No Long Term Contracts

Other Win/Loss & Churn providers require a 12 month agreement minimum. If you sign a 12 month agreement with a provider, you may be looking at a cash outlay of over $100k. That's a lot of money. What if 6 months in, the program isn’t meeting your expectations. Why should you, the customer, have to shoulder all of that risk? We believe deeply that we’ll build a better Win/Loss product if our customers always have the option to leave us. It reduces the risk for you, and it keeps us on our toes which delivering maximum value each month, which helps us build a better product over the long run.

More Win/Loss Data

When it comes to Win/Loss and Churn data, the most valuable source of data (by far) is the buyer interview, but it's also the most expensive to procure (you have to recruit the participant, conduct the interview, analyze it, etc). Instead of watering down our services with cheaper and less valuable data sources of like CRM & surveys data, we focus on bringing back as much buyer interview data as possible, and basing most of our findings on insights from buyer interviews. On average we perform 70% more buyer interviews per month than most of our competitors.

We're Affordable

The bigger Win/Loss & Churn providers charge between $1,000 - 1,500 per buyer interview. We think that's a crazy number. We charge $199 per buyer interview. And that's the only thing we charge for, everything else is included (surveys, software, service, analysis, recruiting, etc). Why such a disparity between us and them? We don’t know exactly. Maybe our competitors have raised too much venture capital. Maybe the Win/Loss market is still young and therefore prices are still inefficient. Either way, we our prices are much more affordable.

Try it for Free

One of the hardest things about making a decision about a Win/Loss or Churn vendor is finding a vendor that will provide you with a full proof-of-concept before you make your decision. To help you with this process, we offer up to 5 buyer interviews for free. We'll do the recruiting, we'll conduct the interview, we'll analyze the interview and we'll give you full access to our Win/Loss and churn software platform (you can even invite your teammates if you want to). Once you've had a chance to fully evaluate our service and technology, then you can decide whether or not Kaptify is something you want to explore further.